Account Director Martyn is running the London Marathon in support of The Rainbow Centre.

Martyn Pegram
Martyn Pegram, Account Director

Martyn Pegram, Account Director at Allied Office Machines, is training hard to complete the world’s most popular marathon next month to raise funds for a lovely local charity.

Based in Fareham, The Rainbow Centre is a supporting children and adults with neurological conditions such as cerebral palsy, Parkinson’s, MS and stroke and their families.

Martyn commented: “ I am not a natural athlete but my partner, who ran the London Marathon last year, has inspired me to get off the sofa and help others. We have been working with The Rainbow Centre and I am familiar with all the great work they do there in helping children with complex neurological needs. As a father myself, I can appreciate how enormous this support is for the whole family. The Rainbow Centre does not get any funding, they solely rely on donations. Therefore anyone who can, please donate a few pounds to this worthy cause.”

Inigo Churchill, Operations Director at The Rainbow Centre, added: “ We are extremely grateful to everyone who has sponsored Martyn, it really is very much appreciated. He is looking to raise £1500 and every penny donated will go towards supporting the children and adults in our care. Here are some examples of where your money will go:

£70 could pay for a whole week of snacks for the 54 children that attend The Rainbow Centre.

£220 would pay for one of our Saturday sessions, which are for older children that attend mainstream school during the week.

£490 would fund an entire session for our early intervention class, helping families to learn the very best way to help their child from early diagnosis.”

To donate click here


Your backup routine – top 5 things to consider in protecting your business against ransomware.

Backup securityRansomware encrypts all your data and makes it unusable unless you pay the ransom required. Best way to prepare for such an attack  is to have good quality data you can restore from backup. Here are key things to consider.

1. Review and update backup policies

The best defence against malware is being able to restore data from clean backups. However, backups will only work if they are robust and comprehensive and include all the data. CIOs should order a thorough audit of all business data locations. It is all too easy to miss critical data off a backup plan, whether they are held on local systems or in the cloud.

Best practice for backup remains the 3-2-1 rule: make three copies of data, store across two different forms of media and keep one copy off-site. To protect against ransomware, the offsite backup should be isolated from the business network.

2. Air gap business data

Cloud storage is an attractive technology to store long-term data backups, and in some quarters it has replaced physical backup media such as optical disks, portable hard drives and tape. It protects data from physical disruption, such as hardware or power failures, or fire and flood, but it will not automatically protect against ransomware. Cloud storage is vulnerable on two fronts: through connections to customer networks, and because it is shared infrastructure.

Ransomware can take out backup systems, which are the last line of defence against data loss.

The solution is to supplement cloud backups with tape or other mechanical backup media. Cloud can be the offsite copy, but keeping another dataset on tape, and keeping those tapes strictly offline, is the most reliable way to “air gap” data from a ransomware attack.

3. Make regular backups and review retention policies

It should go without saying that organisations should back up their data regularly.

Again, CIOs should review policies for frequency of backups, especially how often data is backed up to off-site locations (including the cloud) and mechanically separated media, such as tape. It might be that more frequent backups are needed.

IT teams should also review how long they keep backups, especially their air-gapped media. Ransomware often uses time delays to avoid detection, or “attack loops” to target apparently clean systems.

Organisations might need to go back through several generations of backups to find clean copies, requiring longer retention and, possibly, more copies. Keeping separate backups for critical business systems should also make recovery easier.

4. Ensure backups are clean and robust

Ensuring backups are free of malware is hard, but organisations should do as much as they can to make sure their backups are not infected.

As well as strict air-gap policies – such as taking media offline as quickly as possible – up-to-date malware detection tools are essential, as is system patching.

For extra protection, companies should consider write once read many (WORM) media such as optical disks, or tape configured as WORM. Some suppliers now market WORM-format cloud storage.

5. Test and plan

All backup and recovery plans need to be tested. This is critical to calculate recovery times – and establishing whether data can be recovered at all.

Using air-gapped, off-site media is best practice, but how long will it take to restore systems? Which systems are the priority for recovery? And will firms need separated, clean networks for recovery purposes?

CIOs should test all phases of the recovery plan, ideally using duplicate media. The worst scenario would be for a recovery exercise to contaminate existing, clean backups.

To stop ransomware you should also consider RC from Bullwall, last line of defence containment software. This will stop the ransomware attack and protect your data without the need to restore it from a backup.

Call Martyn on 01794 526088 to find out more.

Read the full article here Top five ways backup can protect against ransomware | Computer Weekly


The Rainbow Centre selects Allied Office Machines as their office technology supplier

Martyn Pegram from Allied and the children from The Rainbow CentreBased in Fareham, The Rainbow Centre is a charity supporting children and adults with neurological conditions such as cerebral palsy, Parkinson’s, MS and stroke and their families.

The Rainbow Centre has awarded their copier contract to Allied Office Machines.

Inigo Churchill, Operations Director at The Rainbow Centre explained: “We were signed up to a long term contract which was expensive and difficult to terminate. Our main requirements were to maintain the same level of printing and scanning capabilities for less money and have a transparent and flexible contract. We went out to the market and selected Allied Office Machines. Dealing with them was very simple and easy. We liked the fact they were a small local company who provide a premium service.”

Steve Drayson, MD at Allied Office Machines added: “Allied Office Machines are an ethical family-run business where we pride ourselves on providing the best advice and solutions to all our customers. Our initial recommendation after reviewing the exiting contract was to  leave it to run a little longer, as there was a significant cost associated with terminating it. However, we are now delighted we can provide The Rainbow Centre the technology support they need so they can concentrate on helping their clients. Our consultant Martyn has even signed up to run the London marathon to raise funds for the Centre.”

Photo – Martyn Pegram from Allied Office Machines and the children from The Rainbow Centre


Allied Office Machines help WRES to automate their scanning process

Dorset based WRES is a privately owned company with a heritage spanning more than fifty years. They combine the established traditions of value, service and workmanship with today’s latest technologies to manufacture precision fabrications and sheet metal components.

 In the manufacturing process, hundreds of work orders and delivery notes are generated every week. In line with their ISO certification, these documents need to be signed by the operators on the shop floor during production and stored within their business system. This was a manual, labour intensive task where all documents had to be individually scanned and manually linked to a customer record on the system.

There was a team of people storing the paperwork using small scanners on their desks. This had to be completed as well as their other day to day duties which often lead to backlogs, at times up to three months’ worth.

 After a review, ControlSuite from Kofax together with a Ricoh IMC4500 multifunctional copier was proposed as a solution.

Westley Hamer, Director at WRES, commented: ” Prior to installing ControlSuite software our finance team spent hours each day scanning in signed work orders and delivery notes. Now the whole task takes minutes. They just scan the documents in a batch, the software reads the barcodes and stores it into our system. The team is delighted they no longer need to complete the old labourious manual process.”

 

Steve Drayson, MD at Allied Office Machines, added: ” At Allied, we always try to add value for our customers and offer a solution that really fits their needs and ultimately improve the efficiency of the way they work. After our consultant visited WRES it became clear that we would be able to automate part of their scanning routine, saving the company time and money whilst making their work order process more effective. We are very pleased with the result.”

Photo – Westley Hamer from WRES and Steve Drayson from Allied Office Machines


Six ways to defend your company against a ransomware attack

Ransomware criminalRansomware – cyber extortion that occurs when malicious software infiltrates your computer systems and encrypts your data, holding it hostage until the victim pays a ransom. Failing to pay the ransom will result in the data being published online and extensive downtime. The likelihood of ransomware attacks can be reduced using a plan covering these actions:

1. Conduct risk assessments and penetration tests to determine the attack surface and current state of security resilience and preparedness in terms of tools, processes and skills.

2. Establish processes and compliance procedures that involve key decision makers in the organisation, even before preparing for the technical response to a ransomware attack.

3. Conduct frequent exercises and drills to ensure that systems are always able to detect the attacks.

4. Back up not only the data but also every non-standard application and its supporting IT infrastructure. Maintain frequent and reliable backup and recovery capabilities. If online backups are used, ensure they cannot become encrypted by ransomware.

5. Restrict permissions and deny unauthorised access to devices. Remove local administrator rights from end users and block application installation by standard users, replacing this with a centrally managed software distribution facility.

6. Research government and regional authorities that have provided guidelines on how organisations can fortify their IT infrastructure against ransomware.

Another layer of protection would be to implement anti-ransomware software RC from Bullwall. It is an innovative, last line of defence software which protects your confidential data against ransomware attacks from any user on any device. It provides a complete 24/7 containment solution.

Contact Martyn to book a demo on 01794 526088 or email  m.pegram@aomltd.co.uk

Source: ‘6 Ways to Defend Against a Ransomware Attack’, Gartner


Allied Office Machines have been supporting Southampton Special Purpose Workshop for the last ten years

Southampton Special Purpose Workshop (SSPW, www.sspw.co.uk) is the longest established private and independent day service provider for adults with special needs in Southampton. It was founded in 1993 by Jim Parker as an alternative to the traditional day services. The main workshop in Portswood is divided into four areas: woodwork, garage, craft and a canteen. The group also includes a farm in Durley and a shop in Woolston. 

SSPW always tries to find meaningful, useful and enriching activities for their clients. To help with one of these activities, Allied Office Machines donate all their old photocopiers to SSPW. The clients take part in the whole process where they come and collect the copiers, load them onto a trailer and take them back to their workshop. Here the equipment is stripped down and all metal components are prepared for recycling while the clients learn about the different types of metal and copier parts. Once completed, all the metal parts are sold to a scrap yard. 

This generates an income for the recreational fund, which is used to fund trips to museums and other fun activities chosen by the service users.  

Sean Parker, Service Manager at Southampton Special Purpose Workshop, commented: “We have been proud to provide the day service for the last twenty-five years and many clients rely on us. It was very difficult with Covid where we had to close our doors. We still offered doorstep visits, phone calls and activity packs as our service is vital for some of our vulnerable clients. It is great to be fully open again and provide the full range of services which enhance our clients’ lives.” 

Steve Drayson, MD at Allied Office Machines, added: “We are very happy to donate our old equipment to SSPW. It’s reassuring to know that the old upgraded equipment is not only put to good use but is also fully recycled and helps to fund the worthwhile activities for the clients of SSPW.” 

Photo – Jamie Paulton from Allied Office Machines and SSPW team


Window Warehouse boosts their cybersecurity and protects their business from ransomware

Based in Portsmouth, Window Warehouse is the south coast’s leading manufacturer of quality uPVC and aluminium windows and doors to the domestic and commercial sectors.

Many large corporations spend millions on cybersecurity and still get attacked by cyber criminals, their private data encrypted, stolen and used for ransom. Experts agree that it is no longer a question of if, but when you get targeted. A business needs to take every precaution they can in building strong perimeter and end point defences, however, they also need to plan for when there is a breach and how to manage it. 

Andy Bulcock, IT Manager at Window Warehouse explained: “We are always looking at ways in which we can strengthen our cybersecurity defences. Since ransomware attacks have become more frequent across all business sectors, we knew we needed to invest in an effective solution which would neutralise this specific threat. As a business we have grown in size in the last few years and now have more users to protect. After extensive research we have selected RansomCare which was implemented by our technology partner Allied Office Machines.” 

RansomCare(RC) is a cost effective and easy to install solution from BullWall. It is an innovative, last line of defence software which protects your confidential data against ransomware attacks from any user on any device. It provides a complete 24/7 containment solution. 

Steve Drayson, MD at Allied Office Machines added: “Allied Office Machines have been working closely with Window Warehouse for the last ten years in supplying and maintaining their printers and copiers. We view our relationship with all our clients as a long-term partnership to understand the business and add value. Supplying another layer of protection to their cybersecurity will help to safeguard their company for the future.” 

Photo – Remi Cake from Window Warehouse and Martyn Pegram from Allied Office Machines 


How much time do you have to react to a ransomware attack?  

Not very long at all.

Ransomware attacks are becoming faster and more sophisticated. In this latest attack referenced below, it only took 3 hours and 44 minutes from the initial infection until all the files on all devices were encrypted. 

3h and 44min does not provide a large window for network and security admins to detect and respond to the attack and implement counter measures – considering they rely on manual human intervention and that many attacks occur at night.

An automated solution which reacts in seconds and stops the encryption instantly can improve your response times, prevent downtime, disruption and loss of revenue.

Would you like to know more?

Contact Martyn to book a demo on 01794 526088 or email  m.pegram@aomltd.co.uk

Read the full article here:

Quantum ransomware seen deployed in rapid network attacks 


Is it time to check the facts about the supply of copiers and copier parts? 

We have found there is a little misinformation out there and we seek to clarify it. 
 
Statement 
We cannot supply the upgrade for your current brand of copier due to the global chip problem. We would prefer for you to take an alternative brand. 
 
Fact checked 
The global chip shortage has affected all manufacturers that produce a product with a computer interface. So in fact all manufacturers of copiers or MFP’s are suffering with the same issues. This does not mean you don’t have a choice. 
 
Statement 
We couldn’t get to service your equipment today as there are supply problems with the parts required to fix it. 
 
Fact checked 
Although there are delays on the supply of certain equipment models across all manufacturers, there are no such issues with parts and consumables supplies. Most parts and consumables are readily available from most independent dealers, including ourselves. 
 
Statement 
Currently we are only able to service your equipment using “compatible” non OEM parts and consumables due to global supply problems. 
 
Fact checked 
99% of all genuine OEM parts and consumables are readily available from most independent dealers. 

For more information contact Martyn on 01794 526088 or info@aomltd.co.uk

 


Sales Manager Frankie raises money for Alzheimer’s Research UK

A daredevil fundraiser is gearing up to abseil 529 ft. down an iconic London landmark to raise funds for a charity close to her heart.

Francesca Girardelli (Frankie), from Fareham, will scale Broadgate Tower on 8th September, before descending the almost vertical skyscraper to raise funds for Alzheimer’s Research UK.

Frankie’s Dad, Adrian Girardelli was diagnosed with early-onset Alzheimer’s at the age of 55, despite the family not having any history of the disease, and since then it has rapidly transformed the entire family’s lives.

Frankie will be supported by her colleagues at local organisation Allied Office Machines and partners at Ricoh EMEA, as they hope to raise as much awareness and donations as possible, to fund groundbreaking research to change the lives of individuals and families affected by dementia.

Frankie, 29, said: “When I heard about the abseil, my immediate reaction was, I have to take part. This was something I wanted to do for my Dad, but also for families just like mine. I believe with the right support, people can live very well with dementia, I’ve just watched ‘The Restaurant That Makes Mistakes’ on Channel 4 and it showed just how anything is possible!

“My concern is that with all the work amazing charities like Alzheimer’s Research UK undergo, this area of research remains extremely underfunded, and for that reason, I am choosing to face my fear of heights and raise vital funds and awareness for dementia research.

“Although this will be a huge challenge for me, it doesn’t compare to the daily struggles of someone living with Alzheimer’s or any kind of dementia for that matter. That’s why we must do everything we can to find a cure.”

Kate Moss, Senior Corporate Partnerships Officer at Alzheimer’s Research UK, said: “I am blown away by how brave and determined Frankie has been in her fundraising efforts for Alzheimer’s Research UK. Our mission is to bring about a life-changing dementia treatment and it’s incredible individuals like Frankie who will help make that possible. From everyone at Alzheimer’s Research UK, we’d like to say thank you for all your hard work so far and good luck with your abseil!”

According to Alzheimer’s Research UK, dementia is the leading cause of death for both men and women in the UK. Yet just half (51%) of the public recognise that dementia can cause death. The overall number of people developing dementia is increasing and this will continue to rise unless we find effective treatments to slow, stop and prevent the diseases, like Alzheimer’s, that cause dementia. Through improved public awareness, for example Frankie’s abseil, this will help to challenge the social stigma around Alzheimer’s. This will encourage more people to seek help when symptoms of dementia appear, while also building much-needed support for dementia research.

Ambitious Frankie has already raised just over £400 for Alzheimer Research UK and is determined to grow her donations. To help Frankie reach new heights, please donate to her Everyday Hero page here.