Software speeds up invoicing and payment collection

Profile

Based in Portsmouth, Window Warehouse is the south coast’s leading manufacturer of quality uPVC and aluminium windows and doors to the domestic and commercial sectors.

Business Challenge

Allied Office Machines have been a trusted technology supplier to Window Warehouse for many years. The partnership has started with Allied providing printers and copiers and grew into supplying software solutions and cybersecurity.

When their previous delivery notes scanning system was no longer supported Allied recommended a software replacement GlobalCapture. This solution has a flexible licencing model which is also more cost effective and highly scalable, so it can expand into other departments.

Solution

 The delivery notes are created with a barcode from the main system and printed. Once they are signed by the customer, they are scanned back into the system which completes the electronic document trail for each job. This enables the company to resolve any queries quickly and efficiently and speeds up invoicing and payments.

GlobalCapture® is a software solution that automates manual tasks and transforms documents into business intelligence.

Andy Bulcock, IT Manager at Window Warehouse explained: “ On Allied’s recommendation we have selected GlobalCapture to update our delivery notes scanning process. The next stage is to automate this process even further and replicate it all electronically. The proof of delivery will be completed via the drivers’ mobiles where customers sign for the job. The confirmation will be sent automatically into the system which means the invoice can be raised even sooner ”

Steve Drayson, MD at Allied Office Solutions added: “We are very happy to assist Window Warehouse in their digital transformation and provide the business technology they need to support their growing company.

Key Benefits

  • Reduced costs – processing time reduced and cheaper licencing
  • Faster, more efficient processes – automated delivery confirmation speeds up invoicing and payment collection
  • Improved staff productivity